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An invitation connects your account to a specific workspace and initial role. Invitation links are account-specific.
1

Open the newest invitation

Use the most recent K16 invitation sent to your email address. Older links may no longer be valid after an administrator resends or cancels an invitation.
2

Confirm your identity

Follow the account creation or sign-in prompt. Use the same email address that received the invitation unless your administrator changes it first.
3

Complete account protection

Set up MFA if K16 prompts you. Never send an MFA setup key or one-time code to another person.
4

Review your access

Open the workspace and check the sidebar. Your role determines which product areas and administrative tools appear.
For Invitation expired or Invitation no longer valid, ask an administrator for a new invitation. For Account already exists or Invitation already accepted, select Sign in.
Next, learn how to navigate K16.
Last modified on September 16, 2026