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From the Course Imports page you will be able to monitor and manage import runs, track course statuses, and course quota usage.

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Course Quota

The number of courses your institution has purchased for archiving will appear under the Course Quota. Courses that are imported successfully will be counted towards your quota. Once you have hit your course quota, any imports that are in progress will be paused and your Customer Success Manage will reach out to you.

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Monitoring Imports & Tracking Progress

Each time you start an import of your LMS courses an import run is created and will display on the Batch runs table.The Batch run table will provide a high level overview of each run that has occurred providing, the
  • Import Type
  • Run ID
  • Date of the run
  • User who started the run
  • Integration used
  • Course of the courses and status
Clicking on an Import Run will open the Import Run details where you will be able to see a list of courses and their status for that run.If a course was successfully imported, you will be able to select the course title to access the course.If a course failed to import successfully, it will show Failed, K16 Notified.Once the course has been reimported successfully, the status in the Import Run details will show Failed/Reimported, with a link to the Import Run the course was successful in.

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Import Status Definitions

StatusDefinition
QueuedCourses waiting to be imported for archiving
ProcessingCourses currently being imported
CompletedCourses that were successfully archived.
Failed, K16 NotifiedCourses that failed to import successfully. K16 is automatically notified and work to resolve the issue and import the courses.
Failed/ReimportedThis status will only display in the Import Run details for courses that initially failed.

Once the course is imported successfully, the failed status in the original run will update to Failed/Reimported.
SkippedThe course was previously imported, so the course was skipped.
AbortedThe Import that the course was in was aborted.
Not FoundThe LMS course ID provided for the course could not be found in the LMS.
For exception handling, see Troubleshoot imports.
Last modified on October 30, 2026