Before you begin
You need:- access to the archived course
- Sync courses permission for syncing or Restore courses permission for restoring
- an active destination LMS integration
- approval to create or update course content in that destination
Sync to an LMS
1
Verify the archived course
Open Overview and Settings. Confirm the title, term, course code, SIS course ID, and
source integration.
2
Open Gradebook
Select Gradebook in the course navigation. The course actions appear above the grade matrix.
3
Open the sync actions
Select Sync to LMS.
4
Choose the destination
Under Sync To LMS, select Sync to followed by the destination integration name. If only
Sync course appears, use it only after confirming the configured destination.
5
Record the result
K16 shows a status message after it accepts or rejects the request. Keep the course ID,
destination, and message for your audit trail.
Restore a course
Restore Course appears only for configured destinations that support the restore workflow.1
Confirm this is a restore
Verify with your LMS administrator that the intended course should be restored rather than
created or updated through a normal sync.
2
Open the course actions
From Gradebook, select Sync to LMS.
3
Choose Restore Course
Under Restore Course, select Restore in followed by the destination integration name, or
use Restore course when that is the action offered for your account.
4
Verify in the LMS
After K16 accepts the request, use your institution’s LMS process to confirm the destination
course and its content.
If the action fails
No destination integrations appear
No destination integrations appear
You may lack integrations access, or the workspace may have no destination LMS integration. Ask
an administrator to check both conditions.
Restore Course does not appear
Restore Course does not appear
Restore is limited to supported provider and integration configurations. Use a standard sync
when that matches your institution’s recovery plan.
K16 returns an error
K16 returns an error
Do not repeat the request until you know whether the destination changed. Capture the course ID,
integration name, action, time, and exact message.
The destination course looks incomplete
The destination course looks incomplete
Compare the archived sections and export data before another sync. Confirm the destination LMS
permissions and content visibility with its administrator.