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Open Settings > Integrations to monitor every configured connection.

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Operational statuses

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Credential-validation states

The Overview tab shows Valid, Invalid, Pending, Unsupported, or Unknown, plus the last check and whether it is stale.
  • Select Revalidate now to check saved configuration.
  • Open Config, update a field, and select Validate draft when live draft validation is supported.
  • A failed draft can offer Save anyway. Use that override only when you understand why validation cannot pass.
  • A saved protected field displays as already stored. Enter a new value only when you intend to rotate it.

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Update an integration

Select the integration row, then:
  • use Friendly name > Save to change its display name;
  • use Paused to stop or resume imports and syncing;
  • use Config > Save config to update provider settings;
  • use Copy diagnostics to gather context for troubleshooting.

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Delete an integration

  1. Open the row action menu.
  2. Select Delete integration….
  3. Review the impact.
  4. Enter the requested confirmation word.
  5. Select Delete.
Deleting an integration stops future syncing and is not easily undone. Confirm that no import, restore, or destination workflow still depends on it.

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Diagnose a failure

  1. Open the integration and select Checks.
  2. Record the displayed reason and last sync time.
  3. Review credential validation separately.
  4. Correct provider URL, account state, permissions, or scope.
  5. Select Revalidate now.
  6. Unpause only after validation and provider access are ready.
Never include protected provider values in diagnostics or screenshots.

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Duplicate an integration

You need Manage permission under Integrations. Open the row action menu and select Duplicate. K16 opens the new integration’s details when creation succeeds. Review its friendly name, direction, provider scope, configuration, and status before using it for an import or sync. A copied configuration still needs validation for its intended use. The Checks tab provides provider-specific validation details. Review missing permissions and account checks there, separately from the saved credential-validation status in Overview.
Last modified on September 16, 2026