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Open Settings > Users to manage workspace membership. The page lists each member’s name, email address, and current role.
If the page says that you have read-only access, you can review membership. Invitation, member-management, and deletion permissions are separate; use only the actions available to you.

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Find a member

  • Enter a name or email address in Search members….
  • Use Role… to show members with a specific role.
  • Select Clear all to remove both filters.

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Invite users

1

Open the invitation form

Select Invite.
2

Add email addresses

Enter one or more addresses under Email addresses. Add each address as a separate chip.
3

Choose a default role

Select Default role. The role applies to every row initially.
4

Review the invitations

Select Continue. Review each generated username, email alias, and role. You can change a row’s role or remove the row before sending.
5

Send the invitations

Resolve every highlighted validation issue, then select Create accounts.
K16 prevents duplicate workspace members, duplicate pending invitations, invalid addresses, and conflicting usernames. If only some invitations fail, correct or remove the highlighted rows and retry them.
Do not send passwords or other authentication secrets with an invitation. K16 sends the recipient the supported account-access flow.

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Change a member’s role

  1. Find the member.
  2. Open the member row or select Edit from its action menu.
  3. In Edit user, select the new Role.
  4. Select Save changes and confirm that the new role appears in the table.
Role changes can alter access immediately. Review the role’s permissions before assigning it.

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Cancel a pending invitation

Pending invitations appear in the Invitations tab. Select the invitation’s cancel action, review the email address, then select Cancel invitation.

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Remove a member

  1. Find the member.
  2. Select Remove.
  3. Review the confirmation message.
  4. Select Remove again.
Removing a member revokes workspace membership and cannot be undone from the confirmation dialog. Invite the person again if they need access later.

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Edit a member and recover access

You need member-management permission. Open a member to see Edit user.
  • Update First name, Last name, or Email when the field is editable, then select Save changes. An externally managed email can be read-only.
  • Select Send password reset email, verify the recipient in the confirmation, and confirm. Wait for Password reset email sent; the member completes the reset from their own message.
  • Select Reset MFA only after verifying the member’s identity through your institution’s recovery process. Confirm the reset and wait for MFA reset. The member must follow the next sign-in prompt to configure account protection again.
  • Select Deactivate account to prevent sign-in without removing the account. Review and confirm the action, then verify Status. Use Reactivate account to restore sign-in access when appropriate.
A reset clears existing MFA methods, so it changes the protection on the account. Never ask the member to send you a password or authenticator code.
Last modified on September 16, 2026