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Integrations connect your K16 workspace to learning management systems, student information systems, and customer relationship management systems. Open Settings > Integrations to inspect them. View permission allows inspection; Manage permission is required to create, change, duplicate, pause, or delete integrations.

Create and validate

Choose a provider, enter its settings, and review validation before creation.

Canvas

Prepare and configure a Canvas integration.

Brightspace

Prepare and configure a Brightspace integration.

Status and lifecycle

Interpret health, pause syncing, update settings, and remove integrations.

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Use the integrations dashboard

The dashboard summarizes Active, Paused, Offline, and Error integrations. It sorts higher-severity states first so you can address failures quickly.
  • Use Search integrations… to find a friendly name.
  • Filter by provider type or status.
  • Select a row to open Overview, Checks, and Config details.
  • Open the row action menu to view details, edit the name, pause or unpause, copy diagnostics, or delete.
The operational status and credential-validation status answer different questions. An integration can be active while saved credential validation is stale. Review both in the detail panel.

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Plan an integration

Before you select New integration, identify:
  • the provider and whether K16 will pull from it or push to it;
  • the provider account approved for automated access;
  • the account or organizational scope K16 should access;
  • the provider settings and protected values required by the form;
  • an owner who can correct provider-side permissions.
Never place protected values in a ticket, screenshot, or documentation page. Enter them only in the K16 integration form or another approved secret-handling workflow.
Last modified on September 16, 2026