> ## Documentation Index
> Fetch the complete documentation index at: https://docs.k16solutions.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Browse files and downloads

> Navigate archived course folders, preview files, and download preserved content.

Open an archived course and select **Files**. The file workspace combines a directory tree with searchable file results.

## Browse the archive

<Steps>
  <Step title="Choose a directory">
    Use **Directories** to open a folder. The file list updates to that location.
  </Step>

  <Step title="Narrow the results">
    Use **Search all course files** or choose a file type. Change the items per page when you need
    to scan more rows.
  </Step>

  <Step title="Choose a view">
    Switch between the available list and card views. Both views show the same archived records.
  </Step>

  <Step title="Open a file">
    Select a file to open its preview panel. K16 previews supported content through the Archive file
    service.
  </Step>
</Steps>

The list can show the file name, type, size, and updated date. Folder rows open the selected directory.

## Download files

<Tabs>
  <Tab title="One file">
    Open the file preview, then select **Download**. Your browser downloads the preserved file.
  </Tab>

  <Tab title="One folder">
    Select a directory, then select **Download folder zip**. K16 packages files from that folder for
    download.
  </Tab>

  <Tab title="Submission files">
    Open **Gradebook** and select **Export Gradebook Data**. Choose the submission **ZIP** to
    collect available files by student and attempt. See [Gradebook and
    exports](/archive/courses/gradebook-and-exports).
  </Tab>
</Tabs>

<Warning>
  Downloaded files may contain student work, personal information, or licensed course content. Keep
  them in approved storage and share them only with authorized people.
</Warning>

## When a preview is unavailable

A missing preview does not always mean the file is missing. The browser may not render the file type, or the archived record may provide only a download.

<Steps>
  <Step title="Confirm the file record">Check the name, type, size, and updated date.</Step>

  <Step title="Download the file">
    Select **Download** and open it with an approved local application.
  </Step>

  <Step title="Try a direct record">
    If the file came from an assignment or submission, open that archived detail and compare the
    attachment.
  </Step>
</Steps>

If the download fails repeatedly, record the course ID, file name, and file ID before you contact support.